--- title: Remote Hosting Secrets Every Airbnb Host Should Know! - with Punith Upadhya description: Punith Upadhya, the mastermind CEO of Moon Gaze Stays, who’s figured out how to run a world-class short-term rental operation from hundreds of miles away image: https://str.legal/hubfs/punith.jpg --- [Skip to main content](https://str.legal/smartstay-show/punith-upadhya#main) [![FullLogo_Transparent_NoBuffer-2](https://str.legal/hs-fs/hubfs/FullLogo_Transparent_NoBuffer-2.png?width=300&height=82&name=FullLogo_Transparent_NoBuffer-2.png) ![FullLogo_Transparent_NoBuffer-2](https://str.legal/hs-fs/hubfs/FullLogo_Transparent_NoBuffer-2.png?width=300&height=82&name=FullLogo_Transparent_NoBuffer-2.png) ![FullLogo_Transparent_NoBuffer-2](https://str.legal/hs-fs/hubfs/FullLogo_Transparent_NoBuffer-2.png?width=300&height=82&name=FullLogo_Transparent_NoBuffer-2.png) ![FullLogo_Transparent_NoBuffer-2](https://str.legal/hs-fs/hubfs/FullLogo_Transparent_NoBuffer-2.png?width=300&height=82&name=FullLogo_Transparent_NoBuffer-2.png)](https://str.legal) - [Podcast](https://str.legal/smartstay-show) - [Contact Us](https://str.legal/contact) Open main navigation Close main navigation - [Podcast](https://str.legal/smartstay-show) - [Contact Us](https://str.legal/contact) - Search - [Get Started](https://str.legal/get-started) [Get Started](https://str.legal/get-started) Search [SmartStay Show](https://str.legal/smartstay-show) # Remote Hosting Secrets Every Airbnb Host Should Know! - with Punith Upadhya ![Rory Gill](https://app.hubspot.com/settings/avatar/52a7403c0c5152799543ceb531cdb16d) Dec 17, 2024 7:00:00 AM   Ready to take your short-term rental business to the next level? In this episode of the Smart Stay Podcast, Rory Gill and I chat with Punith Upadhya, the mastermind CEO of Moon Gaze Stays, who’s figured out how to run a world-class short-term rental operation from hundreds of miles away! Puneet pulls back the curtain on his game-changing strategies, including how he’s built seamless systems, empowered his local team, and mastered the art of delivering unforgettable guest experiences. Plus, he reveals how the "Limitless" program transformed his mindset, helping him tackle challenges and seize unexpected opportunities with confidence. We also get into his personal tips for staying motivated, creating SOPs that keep operations smooth, and adding those wow-factor touches that guests rave about. If you’re serious about scaling your short-term rental business and learning from a true pro, this is the episode you can’t miss. Hit play and get inspired! Things we discussed in this episode: - Managing short-term rentals remotely and delivering a world-class guest experience - The role of gratitude, strategy, and luck in the short-term rental industry - Puneet's "Limitless Mindset" and how it has shaped his approach to business - The importance of creating SOPs and systems to ensure consistent service - Puneet's use of personalized touches, like welcome gifts and customized guidebooks, to enhance the guest experience - The strategy behind Puneet's direct booking efforts and capturing guest information - The value of having a business partner with complementary skills and expertise - The challenges and benefits of delegating tasks and focusing on high-value activities - Puneet's strategies for staying motivated during tough times, including changing environments and reconnecting with goals - Puneet's background in engineering and how it has influenced his approach to short-term rental management Get in touch with Punith: - Facebook - [ ![](https://www.gstatic.com/youtube/img/watch/social_media/facebook_1x.png) / punith.upadhya  ](https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa01vUk54OEY2OThuekNpRGl1WGZxRl90eW5iZ3xBQ3Jtc0tuZ2JFaDZHQW5VRzFFanlqQURXS1JKTkotdm42TnlIRlQ1MThkUjBQMG5ZZ0k5MzJVX18zZEFKZXVKbE56S0VvMWtTdVQwa2pqbFM4MGhDdFJBZjVBWTh1QjFfQ2RmYkhxMDNtYzVJMmI4dUZuRUV4bw&q=https%3A%2F%2Fwww.facebook.com%2Fpunith.upadhya&v=LA0sXY_-Y2M) - Instagram - [ ![](https://www.gstatic.com/youtube/img/watch/social_media/instagram_1x.png) / punith3upadhya  ](https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqblpiWUZidENZVlgxU1pSYkJWeHgzN20yMjhqd3xBQ3Jtc0tta3QySmFqa3hCYkNXdXk1QnowamRINHBERkc5STBQcjNFWkw2TnpyV3F6eHZITFVUdlpNcVRPMnk5ZzB0YnpJRGVYS0sxTUhaZGozVFdJd09kNnFPUXVGWEpseFJjV1BGLVJTWW1kcHV5dmRldkZTNA&q=https%3A%2F%2Fwww.instagram.com%2Fpunith3upadhya%2F&v=LA0sXY_-Y2M) - Website - [https://www.moongazestays.com/](https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqblJWVjhLV0lFMXR2c3ZCSTFUVXV3aE1sUXZ3QXxBQ3Jtc0tsLTFMSHlvNzVEc19QUnptYmc5SnJ3RllIdmQ3TnYtdEl4VnZVM1dDZUxCdkM5alh2djREMHFMMVU0UlFoUGF2aERKTGp2RjNTOEhuX0I0MjI0V0dYWm5lRDZiSU8tLWFMMXJfdm9VanVnYl9Bakx0OA&q=https%3A%2F%2Fwww.moongazestays.com%2F&v=LA0sXY_-Y2M) ➢ Subscribe: [  ![](https://www.gstatic.com/youtube/img/watch/yt_favicon_ringo2.png) / @smartstayshow  ](https://www.youtube.com/channel/UC9hSZeHoPAwF2bcEib0RCvg) - [0:00:00](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=0s) Managing Short-Term Rentals Remotely - [0:00:32](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=32s) The Importance of Positive Thinking - [0:01:13](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=73s) Gratitude, Strategy, and Luck in Short-Term Rentals - [0:02:45](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=165s) Introducing Puneet Upadhya - [0:04:54](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=294s) Creating Seamless Systems and Processes - [0:07:31](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=451s) The Role of Luck and Mindset Shift - [0:11:03](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=663s) Enhancing the Guest Experience - [0:16:03](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=963s) Donuts for Every Guest? - [0:19:04](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=1144s) Leveraging Technology for Direct Bookings - [0:23:24](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=1404s) Building a Business and Delegating Tasks - [0:37:19](https://www.youtube.com/watch?v=LA0sXY_-Y2M&t=2239s) Staying Motivated During Tough Times **Tags:** ### Related Articles ### Comments ![SmartStay Coaching (transparent background).png-3](https://str.legal/hubfs/SmartStay%20Coaching%20(transparent%20background).png-3.avif) ### Short-Term Rental Counsel + Coaching Welcome to the SmartStay Show, where profit meets strategy for short-term rental hosts. Hosted by STR.Legal Attorney Rory Gill and 30-time Airbnb Superhost Jason Muth, this podcast is your go-to resource for mastering the world of vacation rentals on platforms like Airbnb and Vrbo. Each episode is packed with actionable tips and real-life strategies designed to help you maximize your income while safeguarding your property. Whether you're just starting out or looking to enhance your existing listings, the SmartStay Show covers everything from pricing optimization and guest communication to legal compliance and automation tools. With expert advice from seasoned hosts and industry insiders, we provide the playbook for turning your rental into a top-performing asset. What sets us apart is our focus on owners of small but mighty portfolios. You don’t need to own dozens of properties to succeed — we specifically cater to hosts who self-manage and want to get the most out of their vacation rentals.   ###### Categories ###### Recent Posts [![FullLogo_Transparent_NoBuffer](https://str.legal/hs-fs/hubfs/FullLogo_Transparent_NoBuffer.png?width=250&height=142&name=FullLogo_Transparent_NoBuffer.png)](https://str.legal) 40R Merrimac Street, Suite 201 East Newburyport, MA 01950   [978-351-9050](tel:9783519050)   ©2026 STR Legal PC. All rights reserved. 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